The synergetic effect of after sales service, customer satisfaction, loyalty and repurchase intention on word of mouth M Nasir, M Adil, A Dhamija International Journal of Quality and Service Sciences 13 (3), 489-505, 2021 | 52 | 2021 |
Exploring the applicability of SERVPERF model in Indian two-wheeler industry: a CFA approach M Nasir, M Adil International Journal of Productivity and Quality Management 29 (3), 329-354, 2020 | 21 | 2020 |
SSTQUAL Model: Assessment of ATM Service Quality in an Emerging Economy M Adil, M Nasir, M Sadiq, K Bharti International Journal of Business Excellence, 2021 | 17 | 2021 |
Phobic COVID-19 disorder scale: Development, dimensionality, and item-structure test M Nasir, M Adil, M Kumar International Journal of Mental Health and Addiction, 1-13, 2021 | 16 | 2021 |
What makes a community sustainably developed? A review of 25 years of sustainable community tourism literature N Dogra, M Adil, A Dhamija, M Kumar, N Mohd Community Development, 2022 | 10 | 2022 |
SERVICE QUALITY MEASUREMENT IN INDIAN HOTELS: FACTOR STRUCTURE & SCALE VALIDATION. M Nasir, M Adil Management Dynamics 17 (2), 2017 | 6 | 2017 |
After-Sale Service Quality in India: A Case from Telecom and Automotive Industry M Nasir, M Adil, SMZ Khurshid International Conference on Emerging Trends in Engineering Innovations …, 2017 | 4 | 2017 |
Decoding tourist satisfaction and loyalty at hotels: a confirmatory factor analytic approach M Adil, M Nasir, M Kumar International Journal of Productivity and Quality Management 34 (4), 561-580, 2021 | 2 | 2021 |
Does shopping values influence consumers' well-being: empirical evidence from e-retail N Dogra, M Nasir, M Adil International Journal of Retail & Distribution Management 51 (12), 1698-1718, 2023 | 1 | 2023 |