| Lean Six Sigma in financial services industry: a systematic review and agenda for future research A Vashishth, A Chakraborty, J Antony Total Quality Management & Business Excellence 30 (3-4), 447-465, 2019 | 65 | 2019 |
| Quality management practices in SMEs: a comparative study between India and Namibia A Chakraborty, M Mutingi, A Vashishth Benchmarking: An International Journal 26 (5), 1499-1516, 2019 | 60 | 2019 |
| Exploring the adoption of Lean principles in medical laboratory industry: Empirical evidences from Namibia HD Isack, M Mutingi, H Kandjeke, A Vashishth, A Chakraborty International journal of lean six sigma 9 (1), 133-155, 2018 | 33 | 2018 |
| Integrated management systems maturity: Drivers and benefits in Indian SMEs A Vashishth, A Chakraborty, SK Gouda, MS Gajanand Journal of Cleaner Production 293, 126243, 2021 | 20 | 2021 |
| Measuring the Service Quality of Services: TRADONIC SERVQUAL Model A Vashishth, A Chakraborty E-Manufacturing and E-Service Strategies in Contemporary Organizations, 219-241, 2018 | 3 | 2018 |
| Taking stock and moving forward: A case for organizational theories in service quality research A Vashishth, M Prasad, P Shenoy, J Mohnot Services Marketing Quarterly 42 (3-4), 208-233, 2021 | 2 | 2021 |
| Perceived performance of gasoline supply chains: Empirical evidences from Namibia A Chakraborty, A Vashishth, T lyambo, M Mutingi Global Business Review, 09721509221083442, 2022 | 1 | 2022 |
| Service research in Asia: Research paradigm and productivity A Vashishth, A Chakraborty Services Marketing Quarterly 40 (4), 285-300, 2019 | 1 | 2019 |
| Implementing Lean Six Sigma in financial services: the effect of motivations, selected methods and challenges on LSS program-and organizational performance A Vashishth, BA Lameijer, A Chakraborty, J Antony, J Moormann International Journal of Quality & Reliability Management, 2023 | | 2023 |
Michael MutingiAssociate Professor, Namibia University of Science and TechnologyVerified email at nust.na
