| A bibliometric analysis of Halal and Islamic tourism SA Suban, K Madhan, S Shagirbasha International Hospitality Review 37 (2), 219-242, 2021 | 63 | 2021 |
| Cognitive appraisal, emotional labor and organizational citizenship behavior: Evidence from hotel industry S Shagirbasha, B Sivakumaran Journal of Hospitality and Tourism Management 48, 582-592, 2021 | 23 | 2021 |
| Does incivility in quick service restaurants suppress the voice of employee? A moderated mediation model K Madhan, S Shagirbasha, J Iqbal International Journal of Hospitality Management 103, 103204, 2022 | 17 | 2022 |
| Building a yardstick–a benchmark framework for assessing higher education management institutions U Palaniappan, L Suganthi, S Shagirbasha Benchmarking: An International Journal 28 (8), 2382-2406, 2021 | 11 | 2021 |
| Workplace isolation during COVID-19 and work–family conflict among academicians: interplay of psychological stress and organizational identification S Shagirbasha, J Iqbal, K Madhan, S Chaudhary, R Dhall International Journal of Manpower 45 (1), 133-154, 2024 | 9 | 2024 |
| Hotel specific mega disruptions: Exploration of multi-stakeholder perspectives S Shagirbasha Journal of Hospitality and Tourism Management 51, 333-338, 2022 | 7 | 2022 |
| Effect of nature of interaction on organizational citizenship behaviour: Exploring the mediating role of emotional labour S Shameem, MP Ganesh International Journal of Commerce, Business and Management 2 (6), 305-311, 2013 | 6 | 2013 |
| A model for lead conversions through cold calling in startup B2B services firms in India: A sense-making derivation AS Raj, S Shagirbasha, K Madhan South Asian Journal of Business Studies 11 (3), 370-384, 2022 | 4 | 2022 |
| Mask It with Emotions-A Study of the Role of Emotional Behavior Among Information Technology Employees. S Shagirbasha International Journal of Business & Information 13 (4), 2018 | 4 | 2018 |
| Service with a sense of belonging: navigating work–family conflict and emotional irritation in the service efforts of health professionals J Iqbal, S Shagirbasha, KP Madhan International Journal of Conflict Management 34 (4), 838-861, 2023 | 3 | 2023 |
| Adoption of service robots: exploring the emerging trends through the lens of bibliometric analysis K Madhan, S Shagirbasha, TK Mishra, J Iqbal International Hospitality Review, 2023 | 3 | 2023 |
| How Does Organisational Culture Affect Npd In A Startup K Rajeshwari, S Shagirbasha Academy of Marketing Studies Journal 25 (4), 2021 | 3 | 2021 |
| Emotional labour:Comprehensive review S Shagirbasha LAMBERT, 2017 | 2 | 2017 |
| Unleashing the missing link between neuroticism and compliance behavior among quick service restaurant employees J Iqbal, S Shagirbasha, K Madhan International Journal of Hospitality Management 114, 103570, 2023 | 1 | 2023 |
| Does social perfectionism foster electronic cheating behavior among budding hospitality managers? A moderated mediation analysis S Shagirbasha, J Iqbal, K Madhan Journal of Hospitality and Tourism Management 56, 297-311, 2023 | 1 | 2023 |
| Managing Efficiency and Effectiveness in "New Normal" Work Environment S Shagirbasha Strategic Management During a Pandemic, 272, 2021 | 1 | 2021 |
| Exploring the Mediating Role of Emotional Labour between Nature of Interaction and Intention to Quit S Shagirbasha, GM Paramasivam Journal of Business and Policy Research 9 (1), 166-179, 2014 | 1 | 2014 |
| Employee–customer interaction and emotional intelligence to impact emotional labor: does interaction type play any role? S Shagirbasha, K Madhan, J Iqbal Evidence-based HRM: a Global Forum for Empirical Scholarship 12 (1), 172-192, 2024 | | 2024 |
| Beyond the boss: how distributed leadership elevates team effectiveness in startup organizations?–a multi-level analysis S Shagirbasha, K Madhan, J Iqbal Evidence-based HRM: a Global Forum for Empirical Scholarship, 2023 | | 2023 |
| Destination Image, COVID-19 Perceived Risk and Intention to Travel: Malaysian Case J Kumar, S Shagirbasha, R Konar Academica Turistica-Tourism and Innovation Journal 16 (2), 2023 | | 2023 |
