Birgit Muskat
Cited by
Cited by
Understanding the relationships between tourists’ emotional experiences, perceived overall image, satisfaction, and intention to recommend
G Prayag, S Hosany, B Muskat, G Del Chiappa
Journal of Travel Research 56 (1), 41-54, 2017
Mixed methods: Combining expert interviews, cross-impact analysis and scenario development
M Muskat, DA Blackman, B Muskat
Electronic Journal of Business Research Methods 10 (1), 9-21, 2013
Generation Y: evaluating services experiences through mobile ethnography
M Muskat, B Muskat, A Zehrer, R Johns
Tourism Review 68 (3), 55-71, 2013
A systematic review of quality of student experience in higher education
AHT Tan, B Muskat, A Zehrer
International Journal of Quality and Service Sciences 8 (2), 209-228, 2016
Perceived quality, authenticity, and price in tourists’ dining experiences: Testing competing models of satisfaction and behavioral intentions
B Muskat, T Hörtnagl, G Prayag, S Wagner
Journal of Vacation Marketing 25 (4), 480-498, 2019
Integrating Tourism into Disaster Recovery Management
B Muskat, H Nakanishi, DA Blackman
Tourism Crisis and Disaster Management in Asia-Pacific, 97-115, 2014
Knowledge transfer and organizational memory: An events perspective
B Muskat, M Deery
Event Management 21 (4), 431-447, 2017
Services research in tourism: Advocating the integration of the supplier side
A Zehrer, B Muskat, M Muskat
Journal of vacation marketing 20 (4), 353-363, 2014
A power perspective on knowledge transfer in internal succession of small family businesses
B Muskat, A Zehrer
Journal of Small Business & Entrepreneurship 29 (5), 333-350, 2017
Understanding the cultural antecedents of quality management in tourism
B Muskat, M Muskat, D Blackman
Managing Service Quality: An International Journal 23 (2), 131-148, 2013
Total Quality Management im Tourismus
B Muskat
Springer, 2007
A serious leisure perspective of culinary tourism co-creation: the influence of prior knowledge, physical environment and service quality
G Prayag, MJ Gannon, B Muskat, B Taheri
International Journal of Contemporary Hospitality Management, 2020
Quality of work life and Generation Y: How gender and organizational type moderate job satisfaction
B Muskat, BF Reitsamer
Personnel Review 49 (1), 265-283, 2019
The nexus between sustainable practices in hotels and future Gen Y hospitality students’ career path decisions
E Goh, B Muskat, AHT Tan
Journal of Teaching in Travel & Tourism 17 (4), 237-253, 2017
Which travel risks are more salient for destination choice? An examination of the tourist’s decision-making process
M Karl, B Muskat, BW Ritchie
Journal of Destination Marketing & Management, 2020
Qualitative interpretive mobile ethnography
B Muskat, M Muskat, A Zehrer
Anatolia: An International Journal of Tourism and Hospitality Research 29 (1 …, 2018
Tourism Demand Forecasting: A Decomposed Deep Learning Approach
Y Zhang, G Li, B Muskat, R Law
Journal of Travel Research, 1-17, 2020
The role of empathy in the service experience
AHT Tan, B Muskat, R Johns
Journal of Service Theory and Practice 29 (2), 142-164, 2019
How do Europeans travel in Australia? Examining cultural convergence in travel behaviour
B Muskat, M Muskat, A Richardson
Journal of Vacation Marketing 20 (1), 55-64, 2014
Talent in hospitality entrepreneurship
B Muskat, L Lockstone-Binney, F Ong, M Andresen
International Journal of Contemporary Hospitality Management 31 (10), 3899-3918, 2019
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