| Hospital service quality as antecedent of patient satisfaction–a conceptual framework S Swain, NC Kar International Journal of Pharmaceutical and Healthcare Marketing 12 (3), 251-269, 2018 | 80 | 2018 |
| Do patients really perceive better quality of service in private hospitals than public hospitals in India? S Swain Benchmarking: An International Journal 26 (2), 590-613, 2019 | 44 | 2019 |
| Linking brand personality to brand equity: measuring the role of consumer-brand relationship A Ahmad, S Swain, PK Singh, R Yadav, G Prakash Journal of Indian Business Research 13 (4), 586-602, 2021 | 20 | 2021 |
| Measuring the impact of perceived service quality on insured and uninsured patients’ satisfaction S Swain, RK Singh Measuring Business Excellence 25 (3), 346-367, 2021 | 20 | 2021 |
| Adoption of technology applications in organized retail outlets in India: A TOE model A Kumar, RK Singh, S Swain Global Business Review, 09721509211072382, 2022 | 17 | 2022 |
| A holistic framework for conceptualizing hospital service quality S Swain, NC Kar Journal of Health Management 19 (1), 84-96, 2017 | 16 | 2017 |
| Place branding: A systematic literature review and future research agenda S Swain, C Jebarajakirthy, BK Sharma, HI Maseeh, A Agrawal, J Shah, ... Journal of Travel Research 63 (3), 535-564, 2024 | 14 | 2024 |
| Permission marketing: a systematic review of 22 Years of research S Swain, C Jebarajakirthy, HI Maseeh, R Saha, N Gupta, R Grover Marketing Intelligence & Planning 41 (3), 310-328, 2023 | 10 | 2023 |
| Young consumers' loyalty towards premium and non-premium shoe brands PK Singh, S Swain, A Ahmad, G Prakash International Journal of Business Innovation and Research 26 (4), 424-442, 2021 | 2 | 2021 |
| Examining the factor structure of quality of technical education: evidence from Punjab state of India N Kumar, P Choudhary, A Ahmad, S Swain, PK Singh Journal of Applied Research in Higher Education 14 (4), 1414-1432, 2022 | 1 | 2022 |
| ICCMSO 2022 A Cherrafi, J Elbaz, A Samadhiya, JA Garza-Reyes, A Kumar, D Yadav, ... | | |
| ICCMSO 2023 JA Garza-Reyes, A Kumar, D Yadav, F Naz, A Gunasekaran, A Majumdar, ... | | |
| SERVICE QUALITY MANAGEMENT PRACTICES IN HOSPITALS A COMPARATIVE ANALYSIS BETWEEN PRIVATE AND GOVERNMENT HOSPITALs S Swain Bhubaneshwar, 0 | | |
