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Ishwar Kumar
Ishwar Kumar
Entrepreneurship Development Institute of India
Verified email at ediindia.org
Title
Cited by
Cited by
Year
Identifying and ranking critical success factors of customer experience in banks: An analytic hierarchy process (AHP) approach
R Garg, Z Rahman, MN Qureshi, I Kumar
Journal of Modelling in management 7 (2), 201-220, 2012
1272012
Influence of Retail Atmospherics on Customer Value in an Emerging Market Condition
I Kumar, R Garg, Z Rahman
GREAT LAKES HERALD 4 (1), 1-13, 2010
1002010
Service supply chain: from bibliometric analysis to content analysis, current research trends and future research directions
R Nagariya, D Kumar, I Kumar
Benchmarking: An International Journal 28 (1), 333-369, 2020
562020
Evaluating a model for analyzing methods used for measuring customer experience
R Garg, Z Rahman, I Kumar
Journal of Database Marketing & Customer Strategy Management 17, 78-90, 2010
532010
Sustainable service supply chain management: from a systematic literature review to a conceptual framework for performance evaluation of service only supply chain
R Nagariya, D Kumar, I Kumar
Benchmarking: An International Journal 29 (4), 1332-1361, 2022
202022
Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital
R Nagariya, D Kumar, I Kumar
Business Process Management Journal 27 (5), 1463-1495, 2021
202021
Customer experience: a critical literature review and research agenda
R Garg, Z Rahman, I Kumar
International Journal of Services Sciences 4 (2), 146-173, 2011
202011
Green marketing mix: Rethinking competitive advantage during climate change
D Kumar, I Kumar, Z Rahman, S Yadav, P Goyal
The First International Conference on Interdisciplinary Research and …, 2011
152011
Sustainability evaluation of service supply chains: a case study of an Indian hospital
R Nagariya, D Kumar, I Kumar
International Journal of Productivity and Performance Management 71 (7 …, 2022
122022
Identifying and modelling the factors of customer experience towards customers’ satisfaction
R Garg, Z Rahman, I Kumar, MN Qureshi
International Journal of Modelling in Operations Management 1 (4), 359-381, 2011
122011
Sustainable consumption in India: challenges and opportunities
D Kumar, P Goyal, Z Rahman, I Kumar
International Journal of Management & Business Studies 1 (3), 28-31, 2011
82011
Service only supply chain: sustainable practices for achieving higher performance and sustainable development goals
R Nagariya, D Kumar, I Kumar, BS Patel
Handbook of research on novel practices and current successes in achieving …, 2021
62021
Shradhanjali. com: creating Blue Ocean
AS Ghura, I Kumar
Emerald Emerging Markets Case Studies 10 (2), 1-16, 2020
32020
Consumer Green Attribute Endorsement: An Empirical Study
P Goyal, Z Rahman, V Kumar, I Kumar
The First International Conference on Interdisciplinary Research and …, 2011
32011
IMPACT OF PERCEIVED STRESS ON GENERAL HEALTH: A STUDY ON ENGINEERING STUDENTS
S Yadav, V Ghosh, I Kumar
International Journal of Social Sciences, 1347-1363, 2018
22018
Prioritization of sustainability criteria of service only supply chain: a case study of Indian hospitals
R Nagariya, D Kumar, I Kumar
Recent Advances in Industrial Production: Select Proceedings of ICEM 2020 …, 2022
12022
Sustainability Adoption through Relationship Marketing
D Kumar, Z Rahman, MN Qureshi, I Kumar, R Katiyar
National Conference on Emerging Challenges for Sustainable Business, 1488, 2012
12012
Corporate Accountability: Bridging Disparity Between Rich and Poor
I Kumar
CSR Mandate, 2018
2018
Performance evaluation of sustainable service supply chain
D Kumar, I Kumar
Jaipur, 0
ICT and Poverty: Seeking the role of state in poverty alleviation by prioritizing the demand for basic services
I Kumar, Z Rahman, R Garg
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Articles 1–20