Gary M Thompson
Title
Cited by
Cited by
Year
Improved implicit optimal modeling of the labor shift scheduling problem
GM Thompson
Management Science 41 (4), 595-607, 1995
1771995
Restaurant revenue management at Chevys: Determining the best table mix
SE Kimes, GM Thompson
Decision Sciences 35 (3), 371-392, 2004
1742004
Multiunit restaurant productivity assessment using three-phase data envelopment analysis
D Reynolds, GM Thompson
International Journal of Hospitality Management 26 (1), 20-32, 2007
1672007
Effective design of products/services: An approach based on integration of marketing and operations management decisions
R Verma, GM Thompson, WL Moore, JJ Louviere
Decision Sciences 32 (1), 165-194, 2001
1222001
A simulated-annealing heuristic for shift scheduling using non-continuously available employees
GM Thompson
Computers & Operations Research 23 (3), 275-288, 1996
1051996
Configuring service operations in accordance with customer needs and preferences
R Verma, GM Thompson, JJ Louviere
Journal of Service Research 1 (3), 262-274, 1999
981999
A morphing procedure to supplement a simulated annealing heuristic for cost‐andcoverage‐correlated set‐covering problems
MJ Brusco, LW Jacobs, GM Thompson
Annals of Operations research 86, 611-627, 1999
981999
Labor staffing and scheduling models for controlling service levels
GM Thompson
Naval Research Logistics (NRL) 44 (8), 719-740, 1997
911997
Variable employee productivity in workforce scheduling
GM Thompson, JC Goodale
European Journal of Operational Research 170 (2), 376-390, 2006
882006
Unifying service marketing and operations with service experience management
RJ Kwortnik Jr, GM Thompson
Journal of service research 11 (4), 389-406, 2009
862009
Restaurant profitability management the evolution of restaurant revenue management
GM Thompson
Cornell Hospitality Quarterly 51 (3), 308-322, 2010
732010
Accounting for the multi-period impact of service when determining employee requirements for labor scheduling
GM Thompson
Journal of Operations Management 11 (3), 269-287, 1993
661993
Optimizing a restaurant’s seating capacity: Use dedicated or combinable tables?
GM Thompson
Cornell Hotel and Restaurant Administration Quarterly 43 (4), 48-57, 2002
622002
Labor scheduling using NPV estimates of the marginal benefit of additional labor capacity
GM Thompson
Journal of Operations Management 13 (1), 67-86, 1995
611995
An evaluation of heuristic methods for determining the best table mix in full-service restaurants
SE Kimes, GM Thompson
Journal of Operations Management 23 (6), 599-617, 2005
592005
Key elements in service innovation: Insights for the hospitality industry
R Verma, C Anderson, M Dixon, C Enz, G Thompson, L Victorino
Cornell Hospitality Roundtable Proceedings 1 (1), 2008
582008
Labor scheduling, part 3: Developing a workforce schedule
GM Thompson
The Cornell Hotel and Restaurant Administration Quarterly 40 (1), 86-96, 1999
57*1999
Shift scheduling in services when employees have limited availability: An LP approach
GM Thompson
Journal of Operations Management 9 (3), 352-370, 1990
551990
Optimizing restaurant-table configurations: Specifying combinable tables
GM Thompson
Cornell Hotel and Restaurant Administration Quarterly 44 (1), 53-60, 2003
542003
SchedulExpert: Scheduling courses in the Cornell University school of hotel administration
TR Hinkin, GM Thompson
Interfaces 32 (6), 45-57, 2002
522002
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