| ‘An assembly line in the head’: work and employee relations in the call centre P Taylor, P Bain Industrial relations journal 30 (2), 101-117, 1999 | 1293 | 1999 |
| Entrapped by the ‘electronic panopticon’? Worker resistance in the call centre P Bain, P Taylor New technology, work and employment 15 (1), 2-18, 2000 | 900 | 2000 |
| Evaluation and realisation of IS/IT benefits: an empirical study of current practice J Ward, P Taylor, P Bond European Journal of Information Systems 4 (4), 214-225, 1996 | 664 | 1996 |
| ‘India calling to the far away towns’ the call centre labour process and globalization P Taylor, P Bain Work, employment and society 19 (2), 261-282, 2005 | 562 | 2005 |
| Work organization, control and the experience of work in call centres P Taylor, G Mulvey, J Hyman, P Bain Work, employment and society 16 (1), 133-150, 2002 | 506 | 2002 |
| Taylorism, targets and the pursuit of quantity and quality by call centre management P Bain, A Watson, G Mulvey, P Taylor, G Gall New Technology, Work and Employment 17 (3), 170-185, 2002 | 427 | 2002 |
| ‘Subterranean worksick blues’: humour as subversion in two call centres P Taylor, P Bain Organization studies 24 (9), 1487-1509, 2003 | 401 | 2003 |
| A discussion of the political potential of social accounting C Cooper, P Taylor, N Smith, L Catchpowle Critical perspectives on accounting 16 (7), 951-974, 2005 | 311 | 2005 |
| ‘Bright satanic offices’: intensification, control and team Taylorism C Baldry, P Bain, P Taylor Workplaces of the Future, 163-183, 1998 | 287 | 1998 |
| ‘All they lack is a chain’: lean and the new performance management in the British civil service B Carter, A Danford, D Howcroft, H Richardson, A Smith, P Taylor New Technology, Work and Employment 26 (2), 83-97, 2011 | 238 | 2011 |
| The meaning of work in the new economy C Baldry, P Bain, P Taylor, J Hyman, D Scholarios, A Marks, A Watson, ... Palgrave Macmillan, 2007 | 208 | 2007 |
| A unique working environment': health, sickness and absence management in UK call centres P Taylor, C Baldry, P Bain, V Ellis Work, employment and society 17 (3), 435-458, 2003 | 196 | 2003 |
| Putting labour in its place: Labour process analysis and global value chains K Newsome, P Taylor, J Bair, A Rainnie Bloomsbury Publishing, 2017 | 194 | 2017 |
| From Taylorism to Ms Taylor: the transformation of the accounting craft C Cooper, P Taylor Accounting, organizations and society 25 (6), 555-578, 2000 | 193 | 2000 |
| Observation of an electric octupole transition in a single ion M Roberts, P Taylor, GP Barwood, P Gill, HA Klein, WRC Rowley Physical review letters 78 (10), 1876, 1997 | 192 | 1997 |
| Power, surveillance and resistance: inside the ‘factory of the future’ A McKinlay The new workplace and trade unionism: Critical perspectives on work and …, 1996 | 171 | 1996 |
| ‘Stressed out of my box’: employee experience of lean working and occupational ill-health in clerical work in the UK public sector B Carter, A Danford, D Howcroft, H Richardson, A Smith, P Taylor Work, employment and society 27 (5), 747-767, 2013 | 160 | 2013 |
| The fetal origins of osteoporotic fracture C Cooper, MK Javaid, P Taylor, K Walker-Bone, E Dennison, N Arden Calcified tissue international 70 (5), 391, 2002 | 154 | 2002 |
| ‘You don’t know what you’ve got till it’s gone’: re‐contextualising the origins, development and impact of the call centre V Ellis, P Taylor New Technology, Work and Employment 21 (2), 107-122, 2006 | 150 | 2006 |
| Through the looking glass: Foucault and the politics of production A McKinlay, P Taylor Foucault, management and organization theory: From Panopticon to …, 1998 | 133 | 1998 |
Dora ScholariosUniversity of StrathclydeVerified email at strath.ac.uk
