| Consumer's expectations from mobile CRM services: a banking context PS Sangle, P Awasthi Business Process Management Journal 17 (6), 898-918, 2011 | 122 | 2011 |
| Adoption of CRM technology in multichannel environment: a review (2006‐2010) P Awasthi, PS Sangle Business Process Management Journal 18 (3), 445-471, 2012 | 102 | 2012 |
| The importance of value and context for mobile CRM services in banking P Awasthi, P S. Sangle Business Process Management Journal 19 (6), 864-891, 2013 | 71 | 2013 |
| Implementation and adoption of CRM and co-creation leveraging collaborative technologies: An Indian banking context NK Dubey, P Sharma, P Sangle Journal of Indian Business Research 12 (1), 113-132, 2020 | 16 | 2020 |
| Contemporary challenges in CRM technology adoption: a multichannel view P Awasthi, N Dubey, PS Sangle International Journal of Electronic Customer Relationship Management 8 (1-3 …, 2014 | 15 | 2014 |
| Concerns vital for mobile CRM in banking: A qualitative study P Awasthi, PS Sangle International Journal of Electronic Customer Relationship Management 7 (1 …, 2013 | 7 | 2013 |
| Comparative Study of Sentiment Analysis Techniques A Nandi, P Sharma International Conference on Interdisciplinary Research in Technology and …, 2021 | 6 | 2021 |
| Applications of artificial intelligence in closed-loop supply chains: Systematic literature review and future research agenda S Bhattacharya, K Govindan, SG Dastidar, P Sharma Transportation Research Part E: Logistics and Transportation Review 184, 103455, 2024 | 3 | 2024 |
| Why Citizen’s Resist Contact Tracing Apps: Factors affecting Adoption of Aarogya Setu A Srivastava, P Sharma International Conference on Interdisciplinary Research in Technology and …, 2021 | 1 | 2021 |
| Use of Big Data Analytics in Operations Management: A Review Using Text Analytics P Sharma, K Nigam MDIM Business Review 1 (II), 1-15, 2020 | 1 | 2020 |
| Block Chain Adoption: Global and Indian Scenario P Sharma Journal of Emerging Technologies and Innovative Research 9 (4), 2022 | | 2022 |
| Changed Perceptions for New-Age banking Amdist Covid 19 P Sharma, S Devarakonda ISDI-Global Conference 2021 IIM Nagpur, 2021 | | 2021 |
| Covid-19, Aarogya Setu, and Well-being: The Changing Conundrum of Electronic Word of Mouth A Srivastava, P Sharma International Conference on Business, IT and Enterprise Architecture …, 2021 | | 2021 |
| Factors Impacting Usage of OTT Services Amidst Covid 19 Lockdown P Sharma, A Srivastava 16th SIMR Global Marketing Conference organized by KJ Somaiya Institute of …, 2021 | | 2021 |
| Examining the adoption of Over the Top Platforms: From the lense of UTAUT2 A Srivastava, P Sharma 1st IIM Bodh Gaya Management Conference 2021 on Post COVID Management …, 2021 | | 2021 |
| Inequalities faced by Employees in the Workplace: A Review Through Text and Visual Analytics P Sharma, S Goyal MDIM Business Review 2 (I), 11-35, 2021 | | 2021 |
| Research Gap Analysis on Inequalities faced by Employees in the Workplace using Text and Visual Analytics S Goyal, P Sharma International Conference on Business, IT and Enterprise Architecture (ICBIT …, 2020 | | 2020 |
| Privacy Preserving Data Mining Techniques: A Way to Create Customer Value P Sharma 2019 IIM Indore - NASMEI Summer Marketing Information System Conference …, 2019 | | 2019 |
| Deriving Value for and from Adoption of Cloud CRM P Sharma, SS Purnima 28th International Conference for Management of Technology (IAMOT 2019 …, 2019 | | 2019 |
| New Paradigm of CRM in Digital Era N Dubey, P Sharma International Conference of Marketing Challenges in Emerging Markets …, 2019 | | 2019 |
