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Ben Sheehan
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Customer service chatbots: Anthropomorphism and adoption
B Sheehan, HS Jin, U Gottlieb
Journal of Business Research 115, 14-24, 2020
4242020
Customer service chatbots: Anthropomorphism, adoption and word of mouth
BT Sheehan
Queensland University of Technology, 2018
372018
How service quality and perceived value affect behavioral intentions of ecolodge guests: The moderating effect of prior visit
J Ban, HJ Kim, B Sheehan, B Prideaux
Journal of Vacation Marketing 28 (2), 244-257, 2022
192022
Ego Depletion and Charitable Support: The Moderating Role of Self-Benefit and Other-Benefit Charitable Appeals
HS Jin, HJ Kim, J Suh, B Sheehan, R Meeds
Journal of Advertising 50 (4), 479-493, 2021
152021
The power of creative advertising: creative ads impair recall and attitudes toward other ads
HS Jin, G Kerr, J Suh, HJ Kim, B Sheehan
International Journal of Advertising 41 (8), 1521-1540, 2022
62022
Regulatory mode and acceptance of online recommendations
J Ban, HJ Kim, B Sheehan, G Manimont
ANZMAC, 2022
2022
Maladaptive responses to climate-change news
B Sheehan, S Murray
ANZMAC 2019, 1321-1321, 2019
2019
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