| The impact of internal marketing on internal service quality: A case study in a Jordanian pharmaceutical company AA ELSamen, M Alshurideh International Journal of Business and Management 7 (19), 84, 2012 | 99 | 2012 |
| Internal marketing and service quality in restaurants MN Akroush, AA Abu‐ElSamen, GA Samawi, AL Odetallah Marketing Intelligence & Planning, 2013 | 76 | 2013 |
| Mobile SERVQUAL AA Abu‐El Samen, MN Akroush, BN Abu‐Lail International Journal of Quality & Reliability Management, 2013 | 76 | 2013 |
| Towards an integrated model of customer service skills and customer loyalty AA Abu‐ELSamen, MN Akroush, FM Al‐Khawaldeh, MS Al‐Shibly International Journal of Commerce and Management, 2011 | 73 | 2011 |
| A process-based analysis of e-procurement adoption A Abu-ELSamen, G Chakraborty, D Warren Journal of Internet Commerce 9 (3-4), 243-259, 2010 | 34 | 2010 |
| Online service quality and brand equity: The mediational roles of perceived value and customer satisfaction AA Abu ELSamen Journal of Internet Commerce 14 (4), 509-530, 2015 | 24 | 2015 |
| Beyond the Random Location of Shopping Malls: A GIS Perspective in Amman, Jordan A Abu ELSamen, R Hiyasat Journal of Retailing and Consumer Service 34, 30-37, 2017 | 20 | 2017 |
| Factors affecting quality in the Jordanian housing sector R Sweis, R Shannak, A Abu ELSamen, T Suifan International Journal of Housing Markets and Analysis 17 (2), 175-188, 2014 | 20 | 2014 |
| An empirical investigation of the mediating role of relationship marketing skills on the relationship between customer satisfaction and customer loyalty MN Akroush, AA Abu ELSamen International Journal of Internet Marketing and Advertising 7 (1), 1-30, 2012 | 16 | 2012 |
| An empirical model of customer service quality and customer loyalty in an international electronics company AA Abu-ELSamen, MN Akroush, AL Al-Sayed, HJ Hasan International Journal of Electronic Business 10 (1), 39-63, 2012 | 16 | 2012 |
| Modelling the impact of 3D product presentation on online behaviour RS Algharabat, AA Abu-ElSamen International Journal of Electronic Marketing and Retailing 5 (3), 242-264, 2013 | 15 | 2013 |
| Electronic networks and gaining market share: opportunities and challenges G Al-Weshah, K Al-Hyari, A Abu-Elsamen, M Al-Nsour International Journal of Information Communication Technologies and Human …, 2011 | 14 | 2011 |
| The influence of mall shopping environment and motives on shoppers’ response: a conceptual model and empirical evidence MN Akroush, AA Abu-ElSamen, NA Jaradat International Journal of Services and Operations Management 10 (2), 168-198, 2011 | 14 | 2011 |
| Examining the Construct Validity of the Lockwood Goal Orientation Scale Using the General Hierarchal Model: An Exploratory Study A Abu ELSamen Academy of Marketing Science Annual Conference, 2010 | 12 | 2010 |
| Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers MN Akroush, AA Abu-ElSamen, MS Al-Shibly, FM Al-Khawaldeh International Journal of Mobile Communications 8 (6), 625-653, 2010 | 11 | 2010 |
| Understanding contextual factors affecting the adoption of energy-efficient household products in Jordan AA Abu-Elsamen, MN Akroush, NA Asfour, H Al Jabali Sustainability Accounting, Management and Policy Journal, 2019 | 6 | 2019 |
| How customer orientation enhances salespeople’s performance? A case study from an international market AA ELSamen, MN Akroush Benchmarking: An International Journal, 2018 | 6 | 2018 |
| Guest-based hotel equity: scale development and validation MI El-Adly, AA ELSamen Journal of Product & Brand Management, 2018 | 6 | 2018 |
| Antecedents of Belief in Global Citizenship: A Two-Country Empirical Investigation B Gammoh, AC Koh, SC Okoroafo, A AbuELSamen Journal of Global Marketing 28 (1), 1-15, 2014 | 6 | 2014 |
| An Empirical Examination of InterOrganizational Factors Influence on Green Marketing Adoption in Jordanian Industrial Sector AA Abu-Elsamen, HH Al-Dmour Qatar University, 2011 | 4 | 2011 |
Dr. Mamoun AkroushProfessor of Marketing and Strategic Management, The German Jordanian University/Graduate School ofVerified email at gju.edu.jo
