Amjad Abu ElSamen
Amjad Abu ElSamen
Zayed University
Verified email at zu.ac.ae
Title
Cited by
Cited by
Year
The impact of internal marketing on internal service quality: A case study in a Jordanian pharmaceutical company
AA ELSamen, M Alshurideh
International Journal of Business and Management 7 (19), 84, 2012
1052012
Mobile SERVQUAL
AA Abu‐El Samen, MN Akroush, BN Abu‐Lail
International Journal of Quality & Reliability Management, 2013
822013
Internal marketing and service quality in restaurants
MN Akroush, AA Abu‐ElSamen, GA Samawi, AL Odetallah
Marketing Intelligence & Planning, 2013
812013
Towards an integrated model of customer service skills and customer loyalty
AA Abu‐ELSamen, MN Akroush, FM Al‐Khawaldeh, MS Al‐Shibly
International Journal of Commerce and Management, 2011
752011
A process-based analysis of e-procurement adoption
A Abu-ELSamen, G Chakraborty, D Warren
Journal of Internet Commerce 9 (3-4), 243-259, 2010
352010
Online service quality and brand equity: The mediational roles of perceived value and customer satisfaction
AA Abu ELSamen
Journal of Internet Commerce 14 (4), 509-530, 2015
272015
Factors affecting quality in the Jordanian housing sector
R Sweis, R Shannak, A Abu ELSamen, T Suifan
International Journal of Housing Markets and Analysis 17 (2), 175-188, 2014
222014
Beyond the Random Location of Shopping Malls: A GIS Perspective in Amman, Jordan
A Abu ELSamen, R Hiyasat
Journal of Retailing and Consumer Service 34, 30-37, 2017
212017
An empirical investigation of the mediating role of relationship marketing skills on the relationship between customer satisfaction and customer loyalty
MN Akroush, AA Abu ELSamen
International Journal of Internet Marketing and Advertising 7 (1), 1-30, 2012
162012
An empirical model of customer service quality and customer loyalty in an international electronics company
AA Abu-ELSamen, MN Akroush, AL Al-Sayed, HJ Hasan
International Journal of Electronic Business 10 (1), 39-63, 2012
162012
Modelling the impact of 3D product presentation on online behaviour
RS Algharabat, AA Abu-ElSamen
International Journal of Electronic Marketing and Retailing 5 (3), 242-264, 2013
152013
Electronic networks and gaining market share: opportunities and challenges
G Al-Weshah, K Al-Hyari, A Abu-Elsamen, M Al-Nsour
International Journal of Information Communication Technologies and Human …, 2011
142011
The influence of mall shopping environment and motives on shoppers’ response: a conceptual model and empirical evidence
MN Akroush, AA Abu-ElSamen, NA Jaradat
International Journal of Services and Operations Management 10 (2), 168-198, 2011
142011
Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers
MN Akroush, AA Abu-ElSamen, MS Al-Shibly, FM Al-Khawaldeh
International Journal of Mobile Communications 8 (6), 625-653, 2010
132010
Examining the Construct Validity of the Lockwood Goal Orientation Scale Using the General Hierarchal Model: An Exploratory Study
A Abu ELSamen
Academy of Marketing Science Annual Conference, 2010
122010
Guest-based hotel equity: scale development and validation
MI El-Adly, AA ELSamen
Journal of Product & Brand Management, 2018
102018
Understanding contextual factors affecting the adoption of energy-efficient household products in Jordan
AA Abu-Elsamen, MN Akroush, NA Asfour, H Al Jabali
Sustainability Accounting, Management and Policy Journal, 2019
72019
How customer orientation enhances salespeople’s performance? A case study from an international market
AA ELSamen, MN Akroush
Benchmarking: An International Journal, 2018
62018
Antecedents of Belief in Global Citizenship: A Two-Country Empirical Investigation
B Gammoh, AC Koh, SC Okoroafo, A AbuELSamen
Journal of Global Marketing 28 (1), 1-15, 2014
62014
An Empirical Examination of InterOrganizational Factors Influence on Green Marketing Adoption in Jordanian Industrial Sector
AA Abu-Elsamen, HH Al-Dmour
Qatar University, 2011
42011
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Articles 1–20