| Examination of the dimensions of quality in higher education S Lagrosen, R Seyyed‐Hashemi, M Leitner Quality assurance in education 12 (2), 61-69, 2004 | 633 | 2004 |
| Customer involvement in new product development: A relationship marketing perspective S Lagrosen European Journal of Innovation Management 8 (4), 424-436, 2005 | 412 | 2005 |
| The effects of quality management–a survey of Swedish quality professionals Y Lagrosen, S Lagrosen International Journal of Operations & Production Management 25 (10), 940-952, 2005 | 251 | 2005 |
| Effects of the internet on the marketing communication of service companies S Lagrosen Journal of services marketing 19 (2), 63-69, 2005 | 223 | 2005 |
| Exploring the impact of culture on quality management S Lagrosen International Journal of Quality & Reliability Management 20 (4), 473-487, 2003 | 208 | 2003 |
| Exploring service quality in the health and fitness industry S Lagrosen, Y Lagrosen Managing service quality: an international journal 17 (1), 41-53, 2007 | 182 | 2007 |
| Strengthening the weakest link of TQM–from customer focus to customer understanding S Lagrosen The TQM Magazine 13 (5), 348-354, 2001 | 162 | 2001 |
| Quality management in Europe: a cultural perspective S Lagrosen The TQM Magazine 14 (5), 275-283, 2002 | 121 | 2002 |
| Management of service quality–differences in values, practices and outcomes S Lagrosen, Y Lagrosen Managing Service Quality: An International Journal 13 (5), 370-381, 2003 | 104 | 2003 |
| Social media marketing in the wellness industry S Olof Lagrosen, K Grundén The TQM Journal 26 (3), 253-260, 2014 | 102 | 2014 |
| Quality configurations: a contingency approach to quality management S Lagrosen, Y Lagrosen International Journal of Quality & Reliability Management 20 (7), 759-773, 2003 | 92 | 2003 |
| Online service marketing and delivery: the case of Swedish museums S Lagrosen Information Technology & People 16 (2), 132-156, 2003 | 66 | 2003 |
| Quality management and health: a double connection Y Lagrosen, I Bäckström, S Lagrosen International Journal of Quality & Reliability Management 24 (1), 49-61, 2007 | 64 | 2007 |
| Investigating social media marketing in the hospitality industry: Facebook and European hotels R Minazzi, S Lagrosen Information and Communication Technologies in Tourism 2014: Proceedings of …, 2013 | 55 | 2013 |
| Born with quality: TQM in a maternity clinic S Lagrosen International Journal of Public Sector Management 13 (5), 467-475, 2000 | 51 | 2000 |
| A seminal framework of marketing schools: revisited and updated S Lagrosen, G Svensson Journal of Management History 12 (4), 369-384, 2006 | 50 | 2006 |
| Trust and quality management: Perspectives from marketing and organisational learning S Lagrosen, Y Lagrosen Total Quality Management & Business Excellence 23 (1), 13-26, 2012 | 48 | 2012 |
| The relationship between quality management and health–exploring the underlying dimensions Y Lagrosen, I Backstrom, S Lagrosen International Journal of Productivity and Quality Management 5 (2), 109-123, 2010 | 45 | 2010 |
| Quality management and environment: exploring the connections S Lagrosen International Journal of Quality & Reliability Management 24 (4), 333-346, 2007 | 45 | 2007 |
| Quality management in global firms S Lagrosen The TQM Magazine 16 (6), 396-402, 2004 | 45 | 2004 |
