Jon Iden
Jon Iden
Professor, NHH Norwegian School of Economics
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Cited by
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Implementing IT Service Management: A systematic literature review
J Iden, TR Eikebrokk
International Journal of Information Management 33 (3), 512-523, 2013
Setting the stage for a successful ITIL adoption: A Delphi study of IT experts in the Norwegian armed forces
J Iden, L Langeland
Information systems management 27 (2), 103-112, 2010
The nature of strategic foresight research: A systematic literature review
J Iden, LB Methlie, GE Christensen
Technological Forecasting and Social Change 116, 87-97, 2017
Using the ITIL process reference model for realizing IT governance: An empirical investigation
J Iden, TR Eikebrokk
Information Systems Management 31 (1), 37-58, 2014
Digital Transformation: Drivers, Success Factors, and Implications.
K Osmundsen, J Iden, B Bygstad
MCIS, 37, 2018
Investigating process management in firms with quality systems: a multi‐case study
J Iden
Business Process Management Journal, 2012
Understanding the determinants of business process modelling in organisations
TR Eikebrokk, J Iden, DH Olsen, AL Opdahl
Business Process Management Journal, 2011
The impact of senior management involvement, organisational commitment and group efficacy on ITIL implementation benefits
J Iden, TR Eikebrokk
Information systems and e-business management 13 (3), 527-552, 2015
Problems in the interplay of development and IT operations in system development projects: A Delphi study of Norwegian IT experts
J Iden, B Tessem, T Päivärinta
Information and Software Technology 53 (4), 394-406, 2011
Cooperation between developers and operations in software engineering projects
B Tessem, J Iden
Proceedings of the 2008 international workshop on Cooperative and human …, 2008
Implementing IT Service Management
J Iden
Information technology governance and service management: Frameworks and …, 2009
Hva er digitalisering, digital innovasjon og digital transformasjon? En litteraturstudie
K Osmundsen, J Iden, B Bygstad
Norsk konferanse for organisasjoners bruk at IT 26 (1), 2018
Strategising IT service management through ITIL implementation: model and empirical test
TR Eikebrokk, J Iden
Total Quality Management & Business Excellence 28 (3-4), 238-265, 2017
Lightweight IT and the IT Function: Experiences from Robotic Process Automation in a Norwegian Bank
A Stople, H Steinsund, J Iden, B Bygstad
ITIL implementation: The Role of ITIL software and project quality
T Eikebrokk, J Iden
The 23nd International Workshop on Database and Expert Systems Applications …, 2012
J Iden
Fagbokforlaget, 2013
The social interaction of developers and IT operations staff in software development projects
J Iden, B Bygstad
International Journal of Project Management 36 (3), 485-497, 2018
Understanding the itil implementation project: Conceptualization and measurements
J Iden, TR Eikebrokk
2011 22nd International Workshop on Database and Expert Systems Applications …, 2011
Exploring process-modelling practice: Towards a conceptual model
TR Eikebrokk, J Iden, DH Olsen, AL Opdahl
Proceedings of the 41st Annual Hawaii International Conference on System …, 2008
The drivers of services on next-generation networks
J Iden, LB Methlie
Telematics and Informatics 29 (2), 137-155, 2012
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