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Achal Bassamboo
Achal Bassamboo
Kellogg School of Management, Northwestern University
Verified email at kellogg.northwestern.edu
Title
Cited by
Cited by
Year
A facility reliability problem: Formulation, properties, and algorithm
M Lim, MS Daskin, A Bassamboo, S Chopra
Naval Research Logistics (NRL) 57 (1), 58-70, 2010
2312010
Design and control of a large call center: Asymptotic analysis of an LP-based method
A Bassamboo, JM Harrison, A Zeevi
Operations Research 54 (3), 419-435, 2006
2032006
“We will be right with you”: Managing customer expectations with vague promises and cheap talk
G Allon, A Bassamboo, I Gurvich
Operations research 59 (6), 1382-1394, 2011
1842011
How do delay announcements shape customer behavior? An empirical study
Q Yu, G Allon, A Bassamboo
Management Science 63 (1), 1-20, 2017
1532017
Facility location decisions with random disruptions and imperfect estimation
MK Lim, A Bassamboo, S Chopra, MS Daskin
Manufacturing & Service Operations Management 15 (2), 239-249, 2013
1472013
Portfolio credit risk with extremal dependence: Asymptotic analysis and efficient simulation
A Bassamboo, S Juneja, A Zeevi
Operations Research 56 (3), 593-606, 2008
1472008
Bounded rationality in service systems
T Huang, G Allon, A Bassamboo
Manufacturing & Service Operations Management 15 (2), 263-279, 2013
1272013
Capacity sizing under parameter uncertainty: Safety staffing principles revisited
A Bassamboo, RS Randhawa, A Zeevi
Management Science 56 (10), 1668-1686, 2010
1272010
Information sharing in supply chains: An empirical and theoretical valuation
R Cui, G Allon, A Bassamboo, JA Van Mieghem
Management Science 61 (11), 2803-2824, 2015
1262015
Learning from inventory availability information: Evidence from field experiments on Amazon
R Cui, DJ Zhang, A Bassamboo
Management Science 65 (3), 1216-1235, 2019
1222019
Optimal flexibility configurations in newsvendor networks: Going beyond chaining and pairing
A Bassamboo, RS Randhawa, JA Van Mieghem
Management Science 56 (8), 1285-1303, 2010
1212010
Large-scale service marketplaces: The role of the moderating firm
G Allon, A Bassamboo, EB Cil
Management Science 58 (10), 1854-1872, 2012
1162012
Dynamic routing and admission control in high-volume service systems: Asymptotic analysis via multi-scale fluid limits
A Bassamboo, JM Harrison, A Zeevi
Queueing Systems 51, 249-285, 2005
1052005
On the accuracy of fluid models for capacity sizing in queueing systems with impatient customers
A Bassamboo, RS Randhawa
Operations research 58 (5), 1398-1413, 2010
962010
Buying from the babbling retailer? The impact of availability information on customer behavior
G Allon, A Bassamboo
Management Science 57 (4), 713-726, 2011
932011
On a data-driven method for staffing large call centers
A Bassamboo, A Zeevi
Operations Research 57 (3), 714-726, 2009
922009
A little flexibility is all you need: on the asymptotic value of flexible capacity in parallel queuing systems
A Bassamboo, RS Randhawa, JAV Mieghem
Operations Research 60 (6), 1423-1435, 2012
782012
The impact of delaying the delay announcements
G Allon, A Bassamboo
Operations research 59 (5), 1198-1210, 2011
672011
Scheduling homogeneous impatient customers
A Bassamboo, RS Randhawa
Management Science 62 (7), 2129-2147, 2016
612016
Does the past predict the future? The case of delay announcements in service systems
R Ibrahim, M Armony, A Bassamboo
Management Science 63 (6), 1762-1780, 2017
602017
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