Improving professional service operations: action research in a law firm KC Balthu, B Clegg International Journal of Operations & Production Management 41 (6), 805-829, 2021 | 11 | 2021 |
Changing professional service archetypes in a law firm using Process Orientated Holonic (PrOH) Modelling B Clegg, K Balthu, G Morris Knowledge Management Research & Practice, 2019 | 5 | 2019 |
STRATEGIC CHANGE IN PROFESSIONAL SERVICE FIRMS: CASE OF A LAW FIRM KC Balthu, B Clegg, G Morris, H Shipton, P Hunt FRAMEWORKS AND ANALYSIS, 161, 2013 | 1 | 2013 |
Improving legal service delivery: the approving role of legal technologies K Balthu, I Reid, B Clegg | | 2022 |
The Merits of Academic Consulting and It’s Role in Organisational Development K Balthu, C Owen Management Consulting Journal 4 (2), 67-71, 2021 | | 2021 |
Applying Systems Thinking to Improve Professional Service Operations KC Balthu Aston University, 2021 | | 2021 |
Driving efficiencies in professional service firms: The case of high variety legal service operations K Balthu, B Clegg EurOMA Conference 2020: Managing Operations for Impact, 2020 | | 2020 |
Understanding the Barriers and Enablers of Knowledge Creation in Academic Consulting Engagements KC Balthu, CD Owen British Academy of Management Conference 2019, 2019 | | 2019 |
Improving professional service operations using action research: The case of legal services KC Balthu, BT Clegg, G Morris 26th European Operations Management Association Conference 2019, 2019 | | 2019 |
Transforming a professional service firm: Success from a law firm KC Balthu, BT Clegg, G Morris, HJ Shipton, P Hunt Oxford Saïd annual conference on Professional Service Firms, 2013 | | 2013 |
Creating High Value Services in a Law Firm: Higgs & Sons Solicitors KC Balthu, BT Clegg, G Morris, HJ Shipton KTP Annual Conference 2012, 2012 | | 2012 |
Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm KC Balthu, BT Clegg, G Morris, HJ Shipton, P Hunt XVI Annual International Conference of the Society of Operations Management 2012, 2012 | | 2012 |