Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India RK Naik Jandavath, A Byram International Journal of Pharmaceutical and Healthcare Marketing 10 (1), 48-74, 2016 | 148 | 2016 |
An empirical investigation to determine patient satisfaction factors at tertiary care hospitals in India JRK Naik, B Anand, I Bashir International Journal of Quality and Service Sciences 7 (1), 2-16, 2015 | 22 | 2015 |
Healthcare Service Quality and word of mouth: Key drivers to achieve Patient Satisfaction JRK Naik, B Anand, I Bashir Pacific Business Review International 5 (12), 39-44, 2013 | 19 | 2013 |
Customer acceptance of internet banking services: A review of extensions and replications to technology adoption model (TAM) I Bashir, C Madhavaiah, JR Naik Asia-pacific marketing review 2 (1), 55-72, 2013 | 14 | 2013 |
Potential business applications of Quick Response (QR) codes. I Bashir, J Naik, C Madhavaiah Prajnān 41 (4), 2013 | 9 | 2013 |
Critical analysis of traditional and modern insurance distribution channels in India I Bashir, C Madhavaiah, J Naik The Journal of Insurance Institute of India 38 (2), 59-68, 2013 | 9 | 2013 |
Motor insurance frauds in India: Detection and control mechanisms I Bashir, C Madhavaiah, JRK Naik Srusti Management Review 6 (2), 27, 2013 | 4 | 2013 |
Antecedents of patient satisfaction at tertiary care hospitals in India B Anand, JRK Naik, I Bashir Abhigyan 32 (1), 64-77, 2014 | | 2014 |