| Examining the relationship between e-service recovery quality and e-service recovery satisfaction moderated by perceived justice in the banking context S Mathew, A Jose, DP Chacko Benchmarking: An International Journal 27 (6), 1951-1980, 2020 | 58 | 2020 |
| Effectiveness Of Cartoon Character's In Creating Brand Preferences Among Kids A Jose, K Saraswathiamma Journal of Economic Development, Management, IT, Finance, and Marketing 6 (1 …, 2014 | 31 | 2014 |
| Strategic positioning of tourist destinations-analyzing the role of perceived meaningfulness G Rejikumar, AA Ajitha, A Jose, S Mathew Journal of Hospitality and Tourism Management 49, 140-151, 2021 | 26 | 2021 |
| The role of cognitive complexity and risk aversion in online herd behavior G Rejikumar, A Asokan-Ajitha, S Dinesh, A Jose Electronic Commerce Research, 1-37, 2021 | 17 | 2021 |
| Towards a theory of well-being in digital sports viewing behavior A Jose, S Mathew, DP Chacko, A Asokan-Ajitha Journal of Services Marketing 36 (2), 245-263, 2022 | 11 | 2022 |
| Destination image and perceived meaningfulness for visitor loyalty: A strategic positioning of Indian destinations A Jose, G Rejikumar, A Asokan Ajitha, S Mathew, U Chakraborty Tourism Recreation Research, 1-20, 2022 | 7 | 2022 |
| A collaborative application of design thinking and Taguchi approach in restaurant service design for food wellbeing G Rejikumar, AA Aswathy, A Jose, M Sonia Journal of Service Theory and Practice 32 (2), 199-231, 2022 | 5 | 2022 |
| The role of switching cost in the e-service recovery framework among banking customers A Jose, S Mathew, DP Chacko, AK Thomas International Journal of Quality and Service Sciences 14 (1), 86-109, 2022 | 5 | 2022 |
| Initial negativity-A moderator in customer satisfaction during the service recovery process in the life insurance context A Jose, S Mathew Rajagiri Management Journal 10 (1), 15-36, 2016 | 5 | 2016 |
| Privacy breach perceptions and litigation intentions: Evidence from e-commerce customers G Rejikumar, V Gopikumar, KGS Dinesh, A Asokan-Ajitha, A Jose IIMB Management Review 33 (4), 322-336, 2021 | 3 | 2021 |
| REEXAMINING THE LINK BETWEEN SATISFACTION AND LOYALTY: A STUDY IN THE DYNAMIC INSURANCE BUSINESS ENVIRONMENT IN INDIA. A JOSE, S KP CLEAR International Journal of Research in Commerce & Management 8 (5), 2017 | 3 | 2017 |
| To explore the relationship of age at onset of illness with adverse childhood life experiences in an Indian population PP Agarwal, A Someshwar, M Muthukumaran, A Thomas, P Kumar, ... BIPOLAR DISORDERS 21, 57-57, 2019 | | 2019 |
| Causal effect of removal of switching barriers on customer switching resistance behaviour in the Life Insurance industry SKP Ajay Jose, Sonia Mathew Business Review and Research journal ., ISSN: 2454-177X 1 (1), 59-71, 2015 | | 2015 |
| Brand loyalty model for Insurance sector- Strategy formulation for brand revitalisation of ULIPS through service recovery initiatives SKP Ajay Jose,Sonia Mathew The Journal of Insurance Institute of India ., ISSN: 2278-6759 2 (3), 66-72, 2015 | | 2015 |
| Measuring Service Quality Satisfaction And Loyalty A Comparative Study Of Public And Private Sector Life Insurance Customers In Kerala A JOSE Coimbatore, 0 | | |
| Can SRK Pester? A Study on the Popularity of Celebrity Endorsers in Inducing Pester Power among Kids for the Purchase of Biscuits A Jose, S Mathew, KP Saraswathiamma | | |
Sonia MathewAssistant Professor of Strategic ManagementVerified email at christuniversity.in
