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Prof. Payal Mehra
Prof. Payal Mehra
Verified email at iiml.ac.in - Homepage
Title
Cited by
Cited by
Year
Integrating technology into the teaching-learning transaction: Pedagogical and technological perceptions of management faculty
P Mehra, M Mital
International Journal of Education and Development using ICT 3 (1), 2007
1242007
Organizational communication and job satisfaction: what role do generational differences play?
P Mehra, C Nickerson
International Journal of Organizational Analysis 27 (3), 524-547, 2019
1032019
Unexpected surprise: Emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
P Mehra
Tourism Management Perspectives 45, 101063, 2023
462023
Outpatient clinic waiting time, provider communication styles and satisfaction with healthcare in India
P Mehra
International journal of health care quality assurance 29 (7), 759-777, 2016
432016
Does technology divide or unite generations? Testing media richness and communication climate effects on communication satisfaction in the Indian workplace
P Mehra, C Nickerson
International Journal of Organizational Analysis 27 (5), 1578-1604, 2019
242019
Role of communication, influence, and satisfaction in patient recommendations of a physician
P Mehra, A Mishra
Vikalpa 46 (2), 99-111, 2021
162021
Communicating in a Crisis and the Role of a Business Leader: The Case of Jet Airways.
P Mehra
Journal of case research 2 (2), 2011
112011
Business Communication for Managers, 2/e
P Mehra
Pearson Education India, 2016
72016
Crisis as mindset approach to organisational crisis when crisis is the new normal
P Mehra, A Ahuja
The new normal: Reinventing professional life and familial bonding in the …, 2021
52021
A single-blinded assessment of the effect of communication on psychological burden among oral cancer and oral potentially malignant disorder patients
M Khandpur, K Kumar, S Kumar, D Mehrotra, P Mehra
Journal of Oral Biology and Craniofacial Research 12 (4), 427-430, 2022
42022
Communicative competence and subjective well-being: the mediating role of organisation-based self-esteem
P Mehra, A Mishra
International Journal of Indian Culture and Business Management 19 (3), 354-368, 2019
42019
Does consultation time influence patient perception of provider communication style, patient satisfaction and word of mouth recommendation in India?: A mediation analysis
P Mehra
Asia Pacific Journal of Health Management 13 (1), 32-42, 2018
42018
Face to face information seeking behavior of patients and impact on in-clinic satisfaction
P Mehra
Asia Pacific Management Review 20 (4), 293-303, 2015
32015
Socio-demographic influencers on patient provider interactions and outcomes: Emerging economy perspectives
P Mehra
International Journal of Business and Management Studies 3 (2), 249-261, 2011
32011
Impact of task types and CMC technology on exchange quality: An empirical investigation
P Mehra
Vikalpa 35 (1), 31-52, 2010
32010
Examining WHO’s crisis communication in issue arenas during COVID-19: a socio-semantic network analysis
S Upadhyay, N Upadhyay, A Gour, P Mehra
International Journal of Strategic Communication 16 (4), 599-619, 2022
22022
Role identity tactics of CEOs in public apologies on twitter and user sentiments
P Mehra, A Ahuja
Communication Research and Practice 8 (3), 182-196, 2022
22022
Influence of socio-demographic factors in doctor-patient communication in India
P Mehra
International Journal of Indian Culture and Business Management 8 (3), 387-412, 2014
22014
Task Interactions and the New Media: Does More Frequent Interaction Contribute to Greater Satisfaction with the Media? An India Specific Study.
P Mehra
Singapore Management Review 34 (2), 30-48, 2012
22012
Taking the self-directed road to e-learning: learner control, efficacy and motivation
M Mital, P Mehra
International Journal of Human Resources Development and Management 8 (4 …, 2008
22008
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