Norhayati Zakuan
Cited by
Cited by
Consumers perception, purchase intention and actual purchase behavior of organic food products
CS Wee, MSBM Ariff, N Zakuan, MNM Tajudin, K Ismail, N Ishak
Review of Integrative Business and Economics Research 3 (2), 378, 2014
Proposed relationship of TQM and organisational performance using structured equation modelling
NM Zakuan, SM Yusof, T Laosirihongthong, AM Shaharoun
Total quality management 21 (2), 185-203, 2010
E-service quality dimensions and their effects on e-customer satisfaction in internet banking services
FB Zavareh, MSM Ariff, A Jusoh, N Zakuan, AZ Bahari, M Ashourian
Procedia-social and behavioral sciences 40, 441-445, 2012
A review of multi-criteria decision-making applications to solve energy management problems: Two decades from 1995 to 2015
A Mardani, EK Zavadskas, Z Khalifah, N Zakuan, A Jusoh, KM Nor, ...
Renewable and Sustainable Energy Reviews 71, 216-256, 2017
Green supply chain management: a review and research direction
NAA Seman, N Zakuan, A Jusoh, MSM Arif, MZM Saman
International Journal of Managing Value and Supply Chains 3 (1), 1-18, 2012
The impacts of service quality and customer satisfaction on customer loyalty in internet banking
MSM Ariff, LO Yun, N Zakuan, K Ismail
Procedia-Social and Behavioral Sciences 81, 469-473, 2013
A systematic review and meta-Analysis of SWARA and WASPAS methods: Theory and applications with recent fuzzy developments
A Mardani, M Nilashi, N Zakuan, N Loganathan, S Soheilirad, ...
Applied Soft Computing 57, 265-292, 2017
Relationship of TQM and business performance with mediators of SPC, lean production and TPM
MF Ahmad, N Zakuan, A Jusoh, J Takala
Procedia-Social and Behavioral Sciences 65, 186-191, 2012
Critical success factors of total quality management implementation in higher education institution: a review
N Zakuan, S Muniandy, MZM Saman, MSM Ariff, S Sulaiman, R Abd Jalil
International Journal of Academic Research in Business and Social Sciences 2 …, 2012
State-of-the-art Green HRM System: Sustainability in the sports center in Malaysia using a multi-methods approach and opportunities for future research
H Gholami, G Rezaei, MZM Saman, S Sharif, N Zakuan
Journal of Cleaner Production 124, 142-163, 2016
Consumer perceived risk, attitude and online shopping behaviour; empirical evidence from Malaysia
MSM Ariff, M Sylvester, N Zakuan, K Ismail, KM Ali
IOP Conference Series: Materials Science and Engineering 58 (1), 012007, 2014
Sustainable supplier selection based on self-organizing map neural network and multi criteria decision making approaches
AH Azadnia, MZM Saman, KY Wong, P Ghadimi, N Zakuan
Procedia-Social and Behavioral Sciences 65, 879-884, 2012
Examining dimensions of electronic service quality for internet banking services
MSM Ariff, LO Yun, N Zakuan, A Jusoh
Procedia-Social and Behavioral Sciences 65, 854-859, 2012
The mediating effect of green innovation on the relationship between green supply chain management and environmental performance
NAA Seman, K Govindan, A Mardani, N Zakuan, MZM Saman, RE Hooker, ...
Journal of Cleaner Production 229, 115-127, 2019
The effects of computer self-efficacy and technology acceptance model on behavioral intention in internet banking systems
MSM Ariff, SM Yeow, N Zakuan, A Jusoh, AZ Bahari
Procedia-Social and Behavioral Sciences 57, 448-452, 2012
The relationship of green supply chain management and green innovation concept
NAA Seman, N Zakuan, A Jusoh, MSM Arif, MZM Saman
Procedia-Social and Behavioral Sciences 57, 453-457, 2012
Application of data envelopment analysis models in supply chain management: A systematic review and meta-analysis
S Soheilirad, K Govindan, A Mardani, EK Zavadskas, M Nilashi, N Zakuan
Annals of Operations Research 271 (2), 915-969, 2018
E-service quality, e-satisfaction and e-loyalty of online shoppers in business to consumer market; Evidence form Malaysia
OS Ting, MSM Ariff, N Zakuan, Z Sulaiman, MZM Saman
IOP Conference Series: Materials Science and Engineering 131 (1), 012012, 2016
Using project performance to measure effectiveness of quality management system maintenance and practices in construction industry
TK Leong, N Zakuan, MZ Mat Saman, M Ariff, S Md, CS Tan
The scientific world journal 2014, 2014
The implementation of lean manufacturing in the furniture industry: A review and analysis on the motives, barriers, challenges, and the applications
F Abu, H Gholami, MZM Saman, N Zakuan, D Streimikiene
Journal of Cleaner Production 234, 660-680, 2019
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