Business process outsourcing studies: a critical review and research directions MC Lacity, S Solomon, A Yan, LP Willcocks Journal of information technology 26, 221-258, 2011 | 270 | 2011 |
School bus routing problem: Contemporary trends and research directions WA Ellegood, S Solomon, J North, JF Campbell Omega 95, 102056, 2020 | 111 | 2020 |
The role of service agent, service quality, and user satisfaction in self-service technology A Yan, S Solomon, D Mirchandani, M Lacity, J Porra | 26 | 2013 |
How mode of delivery affects comprehension of an operations management simulation: Online vs face-to-face classrooms JM Riley, WA Ellegood, S Solomon, J Baker Journal of International Education in Business 10 (2), 183-200, 2017 | 21 | 2017 |
Robust practices from two decades of ITO and BPO research MC Lacity, LP Willcocks, MC Lacity, LP Willcocks, S Solomon Advanced outsourcing practice: Rethinking ITO, BPO and cloud services, 1-24, 2012 | 18 | 2012 |
Business process outsourcing studies: a critical review and research directions MC Lacity, S Solomon, A Yan, LP Willcocks Formulating Research Methods for Information Systems: Volume 2, 169-251, 2015 | 8 | 2015 |
Using integrated simulation-optimisation to optimise staffing decisions in a service supply chain S Solomon, GP Pannirselvam, H Li International Journal of Integrated Supply Management 15 (1), 1-26, 2022 | 5 | 2022 |
Multiperiod stochastic resource planning in professional services organizations S Solomon, H Li, K Womer, C Santos Decision Sciences 50 (6), 1281-1318, 2019 | 5 | 2019 |
A decision support model for supplier portfolio selection in the retail industry S Solomon, WA Ellegood, G Pannirselvam, J Riley Journal of Management Analytics 8 (3), 486-501, 2021 | 3 | 2021 |
Multi-Period Stochastic Resource Planning: Models, Algorithms and Applications SS Solomon University of Missouri-Saint Louis, 2015 | | 2015 |