Measurement of service quality of an automobile service centre R Katarne, S Sharma, J Negi Proceedings of the 2010 International Conference on Industrial Engineering …, 2010 | 42 | 2010 |
Customer importance rating of service quality dimensions for automobile service S Sharma, J Negi International Journal of Engineering Science and Technology 6 (12), 822, 2014 | 7 | 2014 |
Active hybrid suspension system: A review R Katarne, S Sharma IOP Conference Series: Materials Science and Engineering 810 (1), 012021, 2020 | 1 | 2020 |
Analysis and optimization of a product carrier for weight reduction SS Naman Shah, Sarthak Jain, Priyal Jain, Shubham Patel, Lokesh K Boriwal International Journal of Advanced Research in Engineering & Technology 11 …, 2020 | | 2020 |
Application of quality function deployment in healthcare services:A review AS Anand Mahajan, Satyendra Sharma International Journal for Research in Applied Sciences & Engineering …, 2020 | | 2020 |
Identification and Categorization of Quantifiable Characteristics of Service Quality for an Automobile Service Centre S Sharma, J Negi International Journal of Engineering Research 3 (6), 2014 | | 2014 |
Impact Assessment of Service Quality Strategies in an Automobile Service Centre JN Satyendra Sharma, Rajnish Katarne Eighth AIMS International Conference on Management, 2434-2440, 2011 | | 2011 |