Torwards a taxonomy of digital work V Mrass, MM Li, C Peters | 39 | 2017 |
Digitale Service-Systeme MM Li, C Peters, JM Leimeister Carl Hanser Verlag, 2016 | 37* | 2016 |
Designing a peer-based support system to support shakedown MM Li, C Peters, JM Leimeister | 16 | 2017 |
Combining Humans and Machine Learning: A Novel Approach for Evaluating Crowdsourcing Contributions in Idea Contests D Dellermann, N Lipusch, M Li | 15 | 2018 |
Requirements for an IT Support System based on Hybrid Intelligence SL Schmidt, M Li, C Peter Hawai’i International Conference on System Sciences (HICSS), 2022 | 13 | 2022 |
Mastering shakedown through the user: The need for user-generated services in techno change MM Li, C Peters European Conference on Information Systems (ECIS), 2016 | 13 | 2016 |
Reconceptualizing service systems–Introducing service system graphs MM Li, C Peters International Conference on Information Systems (ICIS), 2018 | 11 | 2018 |
Developing lawful technologies–a revelatory case study on design patterns E Dickhaut, M Li, A Janson, JM Leimeister | 10 | 2021 |
FROM SERVICE SYSTEMS ENGINEERING TO SERVICE IN-NOVATION–A MODELING APPROACH MM Li, C Peters | 10 | 2019 |
ICT-enabled job crafting: How Business Unit Developers use Low-code Development Platforms to craft jobs MM Li, C Peters, M Poser, K Eilers, E Elshan International Conference on Information Systems, 2022 | 9 | 2022 |
A hypergraph-based modeling approach for service systems MM Li, C Peters, JM Leimeister Advances in Service Science: Proceedings of the 2018 INFORMS International …, 2019 | 9 | 2019 |
Knowledge is Power: Provide Your IT-Support with Domain-Specific High-Quality Solution Material SL Schmidt, MM Li, S Weigel, C Peters The Next Wave of Sociotechnical Design: 16th International Conference on …, 2021 | 7 | 2021 |
Nutzergenerierte Dienstleistungssysteme zur digitalen Transformation von Organisationen N Agarwal, M Bästlein, T Böhmann, SJ Ernst, A Fritzsche, C Grotherr, ... Digitale Dienstleistungsinnovationen: Smart Services agil und …, 2019 | 7 | 2019 |
Künstliche Intelligenz und menschliche Kompetenz zur Automatisierung und Personalisierung von Dienstleistungen am Beispiel des Support MM Li, E Bronner, C Peters, JM Leimeister Automatisierung und Personalisierung von Dienstleistungen: Methoden …, 2020 | 6 | 2020 |
IT-Kulturkonflikttheorie und ihre Bedeutung für erfolgreiches Service Systems Engineering-Fallstudie eines Einführungsprojektes für mobile Lernanwendungen in China SJ Ernst, A Janson, M Li, C Peters, M Söllner Universitätsverlag Ilmenau, 2016 | 6 | 2016 |
Towards the Design of Hybrid Intelligence Frontline Service Technologies-A Novel Human-in-the-Loop Configuration for Human-Machine Interactions. MM Li, D Löfflad, C Reh, S Oeste-Reiß HICSS, 332-341, 2023 | 5 | 2023 |
A Conceptual Model for Labeling in Reinforcement Learning Systems: A Value Co-creation Perspective P Reinhard, MM Li, E Dickhaut, C Reh, C Peters, JM Leimeister International Conference on Design Science Research in Information Systems …, 2023 | 4 | 2023 |
Empowerment Effects in Human-machine Collaboration-A Systematic Literature Review and Directions on Hybrid Intelligence Behavior Patterns E Akmeikina, K Eilers, MM Li, C Peters | 4 | 2022 |
Dienstleistungssysteme im Smart City Kontext: Herausforderungen, Anwendungsfälle und Lösungskonzepte MS Billert, MM Li, JM Persch, C Peters, JM Leimeister Die informatisierte Service-Ökonomie, 297-308, 2018 | 4 | 2018 |
Einführung von Crowd-Based Support Dienstleistungen zur Verbesserung der Softwareeinführung MM Li, M Billert, D Dellermann, C Peters, JM Leimeister Service Engineering: Von Dienstleistungen zu digitalen Service-Systemen, 133-149, 2018 | 4 | 2018 |