| ‘‘All They Lack is a Chain’: Lean and the New Performance Management in the British Civil Service’ B Carter New Technology, Work and Employment 26 (2), 83-97, 2011 | 238 | 2011 |
| ‘‘Stressed out of my box’: Employee experience of lean working and occupational ill-health in clerical work in the UK public sector’ B Carter Work, Employment and Society 27 (5), 747-767, 2013 | 160 | 2013 |
| Lean and mean in the civil service: the case of processing in HM Revenue and Customs B Carter Public Money & Management 31 (2), 115-122, 2011 | 98 | 2011 |
| ‘Taxing Times: Lean Working and the Creation of (In)efficiencies in HM Revenue and Customs’ B Carter Public Administration 91 (1), 83-97, 2013 | 68 | 2013 |
| ‘‘Nothing gets done and no one knows why’: PCS and workplace control of lean in HM Revenue and Customs’ B Carter Industrial Relations Journal 43 (5), 416-432, 2012 | 36 | 2012 |
| ‘They can’t be a buffer any longer’. Supervisors and class relations under white-collar lean production B Carter Capital and Class 38 (2), 323-343, 2014 | 33* | 2014 |
| ‘“The Demands and Challenges of Being a Retail Store Manager: “Handcuffed to the Front Doors” A Smith Work, Employment and Society 26 (4), 476-484, 2012 | 31 | 2012 |
| ‘Monday Will Never be the Same Again’: The Transformation of Employment and Work in a Public-Private Partnership’ A Smith Work, Employment and Society 26 (1), 95-110, 2012 | 25 | 2012 |
| ‘The Magnificent 7[am]?’ Work-life articulation beyond the 9[am] to 5[pm] ‘norm’ A Smith New Technology, Work and Employment 31 (3), 209-222, 2016 | 22 | 2016 |
| ‘Collective and Individual Forms of Resistance in a Public-Private Partnership: A Case Study of National Savings and Investments’ A Smith New Technology, Work and Employment 23 (3), 197-212, 2008 | 9 | 2008 |
| ‘Worky Tickets’: Exploring Dissent at Work A Smith Qualitative Research in Accounting and Management 6 (1), 14-25, 2009 | 8 | 2009 |
