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Citations per year
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Cited by
All
Since 2019
Citations
105
101
h-index
4
4
i10-index
2
2
0
32
16
2018
2019
2020
2021
2022
2023
2024
4
3
17
32
22
21
6
Co-authors
Ramkumar Dhanasekaran
Assistant Professor of Business Administration, Sri Meenakshi Government Arts College for Women
Verified email at smgacw.org
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S. Vijayanand
Guest Lecturer, Department of Management Studies (DOMS), Government Arts and Science Collegeidappadi
Verified email at vetias.ac.in
Marketing
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logistics and supply chain management
consumer behavior
Articles
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Year
Impact of e-service quality on customer satisfaction and loyalty empirical study in India online business
V Sundaram, D Ramkumar, P Shankar
Kinerja 21 (1), 48-69
, 2017
81
2017
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48–69
V Sundaram, D Ramkumar, P Shankar
10
2017
Impact of E-Service Quality on Customer Satisfaction and Loyalty
V Sundaram, D Ramkumar, P Shankar
Empirical Study in India Online Business
, 2017
6
2017
Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48
V Sundaram, D Ramkumar, P Shankar
5
2017
A study on impact of online-service quality on customer satisfaction in e-retailing business
TS Perumal, V Sundaram, A Arunachalam
Serbian Journal of Management 17 (1), 61-71
, 2022
3
2022
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