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chandrasekharan rajendran
chandrasekharan rajendran
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Title
Cited by
Cited by
Year
The relationship between service quality and customer satisfaction–a factor specific approach
GS Sureshchandar, C Rajendran, RN Anantharaman
Journal of services marketing, 2002
16622002
Determinants of customer‐perceived service quality: a confirmatory factor analysis approach
GS Sureshchandar, C Rajendran, RN Anantharaman
Journal of services Marketing, 2002
7182002
Ant-colony algorithms for permutation flowshop scheduling to minimize makespan/total flowtime of jobs
C Rajendran, H Ziegler
European Journal of Operational Research 155 (2), 426-438, 2004
5932004
Customer perceptions of service quality: A critique
GS Sureshchandar, C Rajendran, TJ Kamalanabhan
Total quality management 12 (1), 111-124, 2001
5302001
A holistic model for total quality service
GS Sureshchandar, C Rajendran, RN Anantharaman
International journal of service industry management, 2001
3782001
Patient‐perceived dimensions of total quality service in healthcare
M Duggirala, C Rajendran, RN Anantharaman
Benchmarking: An international journal, 2008
3642008
A comparative study of dispatching rules in dynamic flowshops and jobshops
C Rajendran, O Holthaus
European journal of operational research 116 (1), 156-170, 1999
3511999
A conceptual model for total quality management in service organizations
GS Sureshchandar, C Rajendran, RN Anantharaman
Total quality management 12 (3), 343-363, 2001
3082001
Efficient dispatching rules for scheduling in a job shop
O Holthaus, C Rajendran
International Journal of Production Economics 48 (1), 87-105, 1997
2971997
Service quality and its impact on customer satisfaction in Indian hospitals: Perspectives of patients and their attendants
P Padma, C Rajendran, PS Lokachari
Benchmarking: An International Journal, 2010
2912010
The relationship between management's perception of total quality service and customer perceptions of service quality
GS Sureshchandar, C Rajendran, RN Anantharaman
Total Quality Management 13 (1), 69-88, 2002
2672002
A no-wait flowshop scheduling heuristic to minimize makespan
C Rajendran
Journal of the Operational Research Society 45 (4), 472-478, 1994
2591994
Criticality analysis of spare parts using the analytic hierarchy process
PP Gajpal, LS Ganesh, C Rajendran
International journal of production economics 35 (1-3), 293-297, 1994
2511994
Customer perceptions of service quality in the banking sector of a developing economy: a critical analysis
GS Sureshchandar, C Rajendran, RN Anantharaman
International journal of bank marketing, 2003
2452003
A multi-objective simulated-annealing algorithm for scheduling in flowshops to minimize the makespan and total flowtime of jobs
TK Varadharajan, C Rajendran
European Journal of Operational Research 167 (3), 772-795, 2005
2242005
Heuristic algorithm for scheduling in a flowshop to minimize total flowtime
C Rajendran
International Journal of Production Economics 29 (1), 65-73, 1993
2201993
A conceptual framework of service quality in healthcare: perspectives of Indian patients and their attendants
P Padma, C Rajendran, LP Sai
Benchmarking: An International Journal, 2009
2152009
An efficient heuristic for scheduling in a flowshop to minimize total weighted flowtime of jobs
C Rajendran, H Ziegler
European Journal of Operational Research 103 (1), 129-138, 1997
2041997
Different initial sequences for the heuristic of Nawaz, Enscore and Ham to minimize makespan, idletime or flowtime in the static permutation flowshop sequencing problem
JM Framinan, R Leisten, C Rajendran
International Journal of Production Research 41 (1), 121-148, 2003
1952003
An instrument for measuring total quality management implementation in manufacturing-based business units in India
IN Joseph, C Rajendran, TJ Kamalanabhan
International Journal of Production Research 37 (10), 2201-2215, 1999
1851999
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